Privacy Policy
1. Overview
PM-Axsus ("we," "our," "us") is a construction-management platform built by contractors, for contractors. We operate a dual-portal system:
- Admin/Employee Portal (pm-axsus.com)
- Client Portal (client.pm-axsus.com)
This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites, apps, and related services.
2. Information We Collect
- Account Data — name, email, phone, company, role, and login credentials.
- Project & Jobsite Data — files, photos, time entries, compaction/pressure-test records, procurement forms, and safety documentation uploaded through the platform.
- Device & Usage Data — IP address, browser type, session logs, and crash diagnostics used for performance and security.
- Communications — emails sent via our EmailService (Mailgun) and in-app messages.
- Optional Integrations — if you connect external tools (e.g., accounting or payroll), we process API tokens solely to enable that integration.
3. How We Use Information
- Authenticate users and maintain secure sessions.
- Provide, maintain, and improve the PM-Axsus service.
- Send workflow emails (reports, approvals, incident notices).
- Respond to support requests.
- Enforce our Terms & Conditions.
- Comply with applicable laws and safety obligations.
We do not sell or rent your personal data.
4. Data Storage & Security
- Data is stored on encrypted servers in the United States.
- We use TLS encryption, role-based access controls, and blue-green deployment health checks to maintain uptime and integrity.
- Uploaded files (e.g., reports, images) are stored in dedicated directories with restricted permissions.
- Passwords are salted + hashed; no plaintext credentials are ever stored.
5. Cookies & Tracking
We use essential cookies for authentication and session persistence.
Analytics cookies are limited to aggregate performance metrics — never used for cross-site advertising.
6. Third-Party Services
We rely on trusted providers:
- Mailgun — transactional email delivery.
- GitHub Actions / DigitalOcean — hosting and CI/CD.
- (Optional) Twilio — SMS verification (future).
Each provider maintains its own security and privacy compliance; we only share the minimum necessary data for operation.
7. Data Retention
Account and project data remain active while your subscription is valid.
Upon termination, you may request deletion; backups are purged within 30 days except where retention is required by law or contractual obligations.
8. Your Rights
You may:
- Access or export your data.
- Request corrections or deletion.
- Withdraw consent for non-essential communications.
To exercise these rights, contact Tyler@pm-axsus.com.
9. Children's Privacy
PM-Axsus is intended for professional users 18 and older. We do not knowingly collect data from minors.
10. Updates
We may revise this Privacy Policy as features evolve. The "Effective Date" above will change, and notices will appear in-app and on this page.
11. Contact
PM-Axsus Systems
Attn: Privacy Team
Email: Tyler@pm-axsus.com